Boosting B2B Lead Generation for MTBC with Precision Google Ads Strategy
Client Overview
- Brand Name: MTBC (Medical Transcription Billing Corp), now CareCloud
- Industry: Healthcare IT, Medical Billing, Practice Management
- Region: United States (Global Operations)
- Website: carecloud.com
MTBC is a leading healthcare technology company offering medical billing, revenue cycle management (RCM), telehealth, and electronic health records (EHR) to healthcare providers and medical practices.
🧩The Challenge
Operating in a highly competitive B2B niche, MTBC faced several digital marketing hurdles that were limiting their paid acquisition effectiveness:
- Expensive cost per lead (CPL) in the medical billing & EHR industry
- Non-converting traffic from broad-match and irrelevant clicks
- Lack of tailored messaging for different service segments (RCM, EHR, Telehealth)
- Low lead-to-MQL (Marketing Qualified Lead) conversion rate
MTBC needed a focused Google Ads strategy that could generate qualified leads at scale, without inflating acquisition costs.
🔧 My Google Ads Strategy
As the PPC lead for MTBC, my responsibility was to design, execute, and optimize performance campaigns across multiple Google channels — including Search, Display, and Retargeting — with the objective of maximizing qualified lead flow while keeping CPL within target.
1️⃣ Segmented Keyword Targeting & Funnel Alignment
I broke down campaign structure by service line:
- Medical Billing
- Revenue Cycle Management (RCM)
- Electronic Health Records (EHR)
- Telehealth Software
Each ad group used high-intent keywords like:
- “best medical billing services for practices”
- “RCM software for small clinics”
- “HIPAA compliant telehealth platforms”
- “EHR system for private practices”
✅ Used phrase + exact match keywords
✅ Built negative keyword lists to exclude irrelevant search traffic
✅ Adjusted bids based on conversion likelihood by segment
2️⃣ B2B-Focused Ad Copy & Extensions
Created tailored, conversion-oriented ad copy for each vertical. Examples:
“Get Paid Faster. Streamline Your Revenue Cycle Today.”
“Cloud-Based EHR for Private Practices. Free Demo Available.”
Included extensions:
- Sitelinks (Product Pages, Case Studies, Pricing)
- Callouts (HIPAA Compliant, U.S.-based Support, No Setup Fee)
- Lead Form Extensions (on mobile)
3️⃣ Landing Page & Funnel Optimization
Collaborated with MTBC’s in-house dev team to test and refine landing pages:
- Added live chat and sticky CTA bars
- Created separate landing pages per service vertical
- Used client logos, case study highlights, and security badges for trust
4️⃣ Retargeting & Display
- Used Google Display Network to retarget visitors who didn’t fill out forms
- Display creatives emphasized free consultations and EHR product demos
- Focused on LinkedIn-style audiences (healthcare professionals, clinic owners)
📈 The Results
Within 60 Days:
Cost Per Lead (CPL) (from $190 to $96).
Lead-to-MQL Conversion Rate (from 21% to 38%).
Monthly Qualified Leads ( from ~110 to ~260 )
CTR (Search Campaigns) (from 3.4% to 6.1%).
💬 Client Testimonial
“The quality and volume of our leads improved dramatically. The structure, targeting, and continuous optimizations helped us better connect with serious prospects — especially for our RCM and EHR services.”
— Digital Marketing Manager, MTBC
🧠 Final Thoughts
In industries like health tech where competition is steep and clicks are costly, smart segmentation and ad personalization can be the difference between just traffic and qualified, revenue-driving leads.
🚀 Want Results Like This?
If you run a healthcare tech, SaaS, or B2B service business and want performance marketing that delivers qualified leads, let’s connect.
Let’s replicate these results for you.
👉 [Book Your Free Google Ads Audit]
“Discover how to attract loyal patients—without competing on price.”